One-on-one support for insurance, co-pays and more

We understand that managing the costs of hemophilia A matters to you, and you may be surprised at all the ways we can help. So give us a call. We're here to help answer your questions (in Spanish, if you prefer).

Call Access Services by Bayer™ at

8:00 AM to 8:00 PM (ET) Monday–Friday.

Spanish-speaking Case Specialists are also available

$0 Product Co-Pay Program*†:

  • You may be able to receive up to $12,000 in assistance per year,
    regardless of income
  • Assistance is awarded per patient. Multiple members of the same household can apply
  • Enrollment can be started and completed in one short phone call

Loyalty Program†§

Earn points that can be redeemed for Kogenate FS at no cost if you experience gaps or challenges with insurance coverage
Enroll now and get a year’s worth of Loyalty points!

  • Each month you use Kogenate FS, you will earn 1 Loyalty Program point.
  • You may redeem 3 points for a 1-month supply of Bayer product, up to 12 points at 1 time, to help fill insurance gaps when:
    • You experience challenges getting insurance coverage for Kogenate FS
    • You are between jobs and experience a gap in insurance coverage
    • You are uninsured or underinsured
  • Open to current and new Kogenate FS Patients
  • Points are transferrable between Jivi, Kovaltry, and Kogenate FS

Live Helpline Support

Our experts are waiting to help you with any insurance coverage
questions you may have.

  • Consult with an expert in insurance
  • Multiple languages, including Spanish, are available

Live Helpline Support

Call 1-800-288-8374 Now!

8:00 AM–8:00 PM (ET) Monday–Friday.

Spanish-speaking Case Specialists are also available

*Co-pay support is available for up to 12 months. Eligible patients can re-enroll for additional 12-month period.

Patients who are enrolled in any type of government insurance are not eligible. Bayer reserves the right to rescind, revoke, or amend this offer without notice at any time.

§The medication provided through this program is at no cost to the patient and is not contingent on future use of this medication. Reselling or billing any third party for free product provided by this program is prohibited by law.