One-on-one support for insurance, co-pays and more

We understand that managing the costs of hemophilia A matters to you, and you may be surprised at all the ways we can help. So give us a call. We're here to help answer your questions (in Spanish, if you prefer).

Call Factor Solutions at 1-800-288-8374

Monday thru Friday 8:30 am to 5:30 pm (ET)

Get help with your co-pays

If you have private insurance, we may be able to help with your out-of-pocket costs. When you call, we can quickly help determine the financial assistance you may be eligible to receive.

Applying and receiving assistance is as easy as 1, 2, 3:

  • Call and speak with a Factor Solutions specialist to complete your application for assistance.

    A Factor Solutions specialist can complete the application for you with a simple phone call.

  • Financial documentation may be requested of you to complete your application for assistance.

    Financial documentation may be requested of you by Patient Services, Inc., the company that administers the program for Bayer.

  • If you qualify, you will receive a co-pay card to use when ordering Kogenate FS.

    If you qualify, you'll receive a co-pay card that you'll use to present to the pharmacy when ordering Kogenate® FS, antihemophilic factor (recombinant).


About the program

People with private, commercial health insurance may receive Kogenate FS co-pay or co-insurance assistance on a first-come, first-served basis — based on eligibility requirements and income level. Financial support is available for up to 12 months or until the program ends. The program is not for patients receiving prescription reimbursement under any federal-, state-, or government-funded insurance programs, or where prohibited by law. All people who meet these criteria are encouraged to apply.

Get help understanding your insurance benefits and options

We can help explain and confirm your plan's specific insurance benefits.

We can provide information to help you evaluate which of your employer's health plan options is best for you.

We have years of experience in the field and can help bring clarity to how the new laws impact your coverage, including state health exchanges and Medicaid expansion.

Get help if you're uninsured or between jobs

  • If you become unemployed or have a lapse in private insurance coverage, we can help connect you to temporary insurance coverage. (GAP Coverage Card Program)

  • If you do not have insurance or lack third-party coverage for Kogenate FS, we may be able to provide you Kogenate FS through our Patient Assistance Program.

See how we can help you with your coverage challenges

Call 1-800-288-8374

Monday thru Friday 8:30 am to 5:30 pm (ET)

New to Kogenate FS? Try it free.

The Kogenate® FS Free Trial Program is available to newly diagnosed patients and patients who are currently using other FVIII therapy. Patients currently using Kogenate® FS are not eligible for the Free Trial Program. Participation in the Kogenate® FS Free Trial Program is limited to one time each for both BIO-SET® and Vial Adapter reconstitution devices. The medication provided through this program is complimentary and is not an obligation to purchase or use Kogenate® FS in the future. Reselling or billing any third party for the free product is prohibited by law.

The Bayer Reimbursement Helpline does not guarantee that you will be successful in obtaining reimbursement. The support medication provided through Bayer’s assistance programs is complimentary and not contingent on future Kogenate® FS, antihemophilic factor (recombinant), purchases. Reselling or billing any third-party payer for free product provided by Bayer’s assistance programs is prohibited by law. Bayer reserves the right to modify, change or terminate any of the Factor Solutions programs. Additional terms and conditions apply.